How to Contact mBit Casino Support
mBit keeps things simple with two main ways to get in touch:
Live Chat
- Available 24/7
- Instant access to a real support agent
- Look for the chat icon in the bottom-right corner of any page
- Send detailed inquiries to: support@mbitcasino.io
- Ideal for account-specific issues or when you need to attach documents
- Response times usually within a few hours
No phone line. No call center. Just fast, digital support built for crypto players.
Help Center
Before reaching out, check mBit’s built-in Help Center. You’ll find detailed guides on:
- Deposits and withdrawals
- Bonus terms and wagering
- Account registration and settings
- Game rules and troubleshooting
- Crypto wallet use and transaction steps
Most common issues are covered there, but if you need live help, chat is just a click away.
VIP Support
If you’re a high roller or Stellar Club VIP, you’ll also get:
- A dedicated account manager
- Priority support responses
- Exclusive promo handling
VIP perks don’t stop at bonuses — they include next-level service too.
Frequently Asked Questions and Responses
Is support available 24/7?
Yes. You can reach the live chat team anytime, day or night.
How do I access live chat?
Click the chat icon at the bottom of any page. A support rep will be with you shortly.
Is there phone support at mBit?
No. Support is handled entirely online through chat and email for faster response times.
