Got a question, an issue, or just need a hand navigating the site? Slots.lv keeps support simple no call centers, no hold music. If you need help, Live Chat is your best bet. And if it's not urgent, email works too.
Here’s how to get in touch and what to expect when you do.
How to Contact Slots.lv
Slots.lv offers two main ways to reach support:
Live Chat (Fastest)
This is the quickest way to get answers available right from the site.
What you’ll need to start a chat:
- Your name
- Email address tied to your account (or the one you registered with)
- A reason for contact (select from a dropdown)
- Your question or issue
Once you submit that info, a real agent will join the chat to help you out. Response times are typically under a minute.
Live Chat Hours: 24/7
Where to find it: Click “Live Chat” in the bottom right corner of your browser.
Email Support
Not in a rush? Send your question by email and get a reply within a business day or two.
- Use the email contact form on the Help page
- Make sure to include your account email and as much detail as possible
What Can Support Help With?
Just about everything. Live agents can assist with:
- Account issues (login, password resets, verification)
- Deposit and withdrawal questions
- Bonus terms, rewards, and promos
- Game glitches or loading problems
- General how-to help for new users
They won’t give you betting tips or tell you which slot’s about to hit but if something’s not working or you need clarification, they’ll walk you through it.
FAQ
Is there a phone number I can call?
No. Slots.lv doesn’t offer phone support. Live Chat is the fastest way to reach a real person.
How fast is Live Chat support?
Pretty fast. Most players get a response within 1–2 minutes after submitting their contact info.
What if I forgot the email I used to sign up?
Still reach out via Live Chat. Be ready to provide personal info like your full name, date of birth, or deposit method so support can locate your account.
